Image may be NSFW.
Clik here to view.
Clik here to view.
On Customer Service
Customer service is simple: make it as easy for customers to hand you money as possible, and make them happy to do it so they keep coming back. A local bike shop doesn’t seem to understand that. I...
View Article
Image may be NSFW.
Clik here to view.
Clik here to view.
Customer Service: Round 2
Got the call from Grayboy today, four days earlier than expected: my air filter came in. Sweet. I went out to Peoria Heights to pick it up, and found the in-person service as friendly and helpful as on...
View Article
More Pages to Explore .....
